Who reads email? No one.
So why are you still sending email surveys in your CX program?
CuriosityCX has partnered with AtlasRTX to provide the state of the art Artificial Intelligence powered Chatbot for your VOC needs. This platform allows you to engage with your clients and prospects in real time in a mode they prefer.
Long boring surveys are a thing of the past. Engage your customers in real time dialog and help them with their problems while you are gather insight. Break down the walls between marketing, sales, and retention. Knit it all together into one view of your customer.
This approach not only provides faster higher quality feedback, it allows you solve customer problems and helps you close the loop on prospects. Turn your VOC program from a cost center to a profit center with AI powered VOC.