Product Design is CX

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Product design plays a huge role in creating a great customer experience.  While bad design is easy to spot, we often take for granted really great design in our every day world.  It’s not until someone turns what we take for granted on its head that we can appreciate great design of everyday objects.  That’s exactly what Katerina Kamprani did with her project entitled The Uncomfortable.  Trigger warning to those with OCD…this will drive you insane!

[youtube https://www.youtube.com/watch?v=I0WZBIq82MU&w=560&h=315]

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