Read more about the article Who Will Win the CX Battle Royale?
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Who Will Win the CX Battle Royale?

About 4 million years ago in Australia a fierce predator emerged. The Thylacine or “Tasmanian Tiger” was the apex predator in the food chain on the continent preying on kangaroos, wallabies, wombats and other game native to the continent.

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Read more about the article CX Goal Setting
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CX Goal Setting

We set organizational goals for one reason; to motivate individuals to act. It is a way forward. If you don’t know what your goal is, you are never going to reach it. In setting goals and performance management systems there are some notable "dos" and "don’ts" that you should consider.

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