Read more about the article Product Design is CX
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Product Design is CX

Product design plays a huge role in creating a great customer experience. While bad design is easy to spot, we often take for granted really great design in our every day world. It’s not until someone turns what we take for granted on its head that we can appreciate great design of everyday objects. That’s exactly what Katerina Kamprani did with her project entitled The Uncomfortable. Trigger warning to those with OCD…this will drive you insane!

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Read more about the article Grounded CX and the Tale of a Yoga Fail
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Grounded CX and the Tale of a Yoga Fail

As I stepped to the top of my yoga mat, the teacher instructed to ground into your feet and firmly place your palms on the mat. Take a standing split then rise slowly into a handstand. (Anyone who has practiced yoga understands the amount of strength required to execute a balanced handstand. If you aren’t familiar, just know it’s really freaking difficult).

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