Read more about the article The Results are in…Automotive Preferences are Changing…
The first annual mobility study tagline on a road background

The Results are in…Automotive Preferences are Changing…

The US automotive landscape is changing as customer preferences change in a continuous feedback loop with new technologies. Increasingly people are seeking experiences to fulfill their mobility needs versus the traditional drive to buy and own a vehicle.

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Read more about the article The First Step in CX
Closeup photo of planet earth on space

The First Step in CX

I have always been fascinated by origin stories. An old friend of mine once bought me a book detailing creation stories across many different religions and many different cultures. Whether in the cold Nordic tundra, the steppes of central Asia, or the vast primitive plains of the Serengeti, the human story of creation is essentially the same.

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