Read more about the article Your Summary of 2017 CX Predictions
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Your Summary of 2017 CX Predictions

With 2017 at our doorstep it is easily to get overwhelmed with the numerous prognostications about the future of Customer Experience. 'Listicles' abound across social media from the usual suspects. To save you some time I reviewed many of these articles and summarized them into a handy CX BINGO card.

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Read more about the article The Future of Cities
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The Future of Cities

This great short film outlines what the future of cities might be...allowing more people to occupy a smaller space, but without the congestion.  The truth of this prognostication is unveiling before our eyes in Asia. The implications for mobility and the automotive industry are enormous.

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