With 2017 at our doorstep it is easily to get overwhelmed with the numerous prognostications about the future of Customer Experience. 'Listicles' abound across social media from the usual suspects. To save you some time I reviewed many of these articles and summarized them into a handy CX BINGO card.
I purchased a “previously owned” Land Rover LR3 and I have had nothing but problems ever since I bought it. Nothing major—the “tyre pressure sensor” goes off sporadically even though I am compulsive about ensuring the right pressure in all “tyres”
This great short film outlines what the future of cities might be...allowing more people to occupy a smaller space, but without the congestion. The truth of this prognostication is unveiling before our eyes in Asia. The implications for mobility and the automotive industry are enormous.