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On Death Metal, Chatbots, and CX

If someone traveled in time from 1956 to visit us today, they would be convinced the world had contracted a virulent form of contagious schizophrenia. Everyone is talking to objects rather than people. Today we talk with our cars, hand held devices, and even appliances. What would send our 1950s fedora festooned time traveler over the edge? When they talk back.

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