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Deliver Insights Hemingway Style

Blaise Pascal once said “I have made this letter longer than usual, only because I have not had time to make it shorter .” It is much harder to write something that is succinct than a long and rambling communiqué. The same can be said for insights. After all, as CX and insights professionals we are in the business of delivering and acting on information, not a slinger of unexamined data and tabs.

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